This Privacy Policy describes how Lion's Den Sales ("Lion's Den," "we," "us," or "our") collects, uses, shares, and protects information when you interact with our marketing website at lionsdensales.com, our booking and follow-up services, and any related products, integrations, and services we provide (collectively, the "Services").
By using the Services or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect the following categories of personal information:
- Identifiers and contact information: name, company name, email address, phone number, mailing address.
- Commercial information: lead volume, services you've expressed interest in, communications history.
- Communications consent records: the date, time, and exact text of any opt-in you provide for marketing email, SMS, or voice communications.
- Technical information: IP address, browser type, device information, pages viewed.
2. How We Use Your Information
We use the information we collect to:
- Respond to your consultation requests and provide the Services you requested;
- Communicate with you about your account, jobs, leads, and customer-service matters;
- Send transactional email, SMS, and voice messages related to your inquiry or account;
- Send marketing communications where you have opted in;
- Improve, debug, support, secure, and develop the Services;
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share information only with:
- Service providers that help us run the Services under written agreements (including our communications platform Twilio for SMS, MMS, and voice; email delivery providers; our hosting and database providers; and analytics providers);
- Affiliated companies within the Bergenske Enterprises family of brands (including MoveitPro™ Software) where you have asked to be connected;
- Authorities and other parties where required by law or to protect rights, safety, or property.
Phone numbers and SMS opt-in data collected through our website forms are not shared with third parties for their own marketing purposes, and SMS opt-in information is not transferred to any third party or affiliate for marketing purposes.
4. Email, SMS, and Voice Communications
4.1 Transactional Messages
When you submit a form, request a consultation, or otherwise transact with us, you consent to receive transactional email, SMS, and voice messages from Lion's Den Sales related to your inquiry or account — for example, consultation confirmations, scheduling reminders, follow-up messages from your assigned consultant, account notifications, and similar communications. Message frequency varies based on the level of activity on your account. Standard message and data rates may apply.
4.2 Marketing Messages (SMS Opt-In)
Lion's Den Sales sends marketing SMS only with your prior express written consent, captured via an unchecked opt-in checkbox on our website forms. By checking that box, you agree to receive marketing text messages from Lion's Den Sales at the phone number you provided. Consent is not a condition of any purchase or of receiving a consultation. Message frequency varies. Message and data rates may apply.
The disclosure presented at the time of opt-in reads:
"Optional: I agree to receive marketing text messages from Lion's Den Sales at the phone number provided. Consent is not a condition of any purchase or to receive a consultation. Msg & data rates may apply. Msg frequency varies. Reply STOP to unsubscribe, HELP for help. See our Privacy Policy and Terms."
Marketing email identifies the sender, includes our physical address, and includes unsubscribe instructions. Marketing SMS includes opt-out instructions.
4.3 Opt-Out
- SMS: reply STOP to any SMS message to opt out of further marketing messages. Reply HELP for help, or contact us at info@lionsdensales.com.
- Email: click the unsubscribe link in any commercial email, or email info@lionsdensales.com.
- Voice: ask the caller not to call back and we will record the preference.
We honor SMS opt-out requests immediately and email unsubscribe requests within ten (10) business days, consistent with the CAN-SPAM Act. Transactional and security messages may continue regardless of marketing opt-outs until your account is closed.
Wireless carriers are not liable for delayed or undelivered SMS messages.
5. Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent records are retained as long as we may need to demonstrate that consent under the TCPA and related laws.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, or to opt out of certain processing. To exercise any of these rights, contact us at info@lionsdensales.com. We will respond within the timeframes required by applicable law.
7. Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information against loss, misuse, and unauthorized access. No system is perfectly secure.
8. Children
Our Services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Services after an update constitutes acceptance of the updated Policy.
10. Contact Us
Questions about this Privacy Policy or our data practices? Contact us at:
Lion's Den Sales
661 West Warren Avenue
Longwood, Florida 32750
Email: info@lionsdensales.com
Phone: (866) 435-2894
See also our Terms & Conditions.